Privacy Policy

NoidaCab respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains what information may be collected when you use our website, request a taxi booking, contact us or otherwise interact with our services.

Depending on how you use the website, we may collect information such as:

• Name and contact information.
• Phone number and email address.
• Pickup and destination information.
• Travel date and preferred pickup time.
• Vehicle and trip preferences.
• Booking and communication history.
• Information voluntarily provided through contact forms.

When you visit the website, certain technical information may be collected automatically, depending on the technologies used by the website.

This may include IP address, browser type, device information, operating system, referring pages, pages visited and general usage information.

Personal information may be used for purposes including:

• Processing and managing taxi booking requests.
• Contacting you about a requested booking.
• Providing pickup and destination information to the applicable driver or service provider.
• Responding to customer enquiries.
• Improving website functionality and services.
• Preventing fraud, misuse and security incidents.
• Maintaining business and service records.
• Complying with applicable legal requirements.

If you provide a pickup location, destination or other location information, it may be processed to arrange or support your requested taxi service.

We do not intend to collect precise device location merely because you visit the website unless the website functionality specifically requests and enables such access.

We may share information necessary to fulfil a requested service with drivers, fleet operators, transportation partners or other service providers involved in your booking.

Information may also be disclosed where required by law, legal process, governmental authority or to protect the security and rights of NoidaCab, customers or other persons.

If online payment functionality is provided, payment information may be processed by the applicable payment service provider.

NoidaCab should not require you to share your full card number, CVV or banking password through ordinary chat, email or customer-support messages.

The website may use cookies or similar technologies to remember preferences, understand website usage, maintain functionality and improve the user experience.

Where required, applicable consent or browser controls may be provided for non-essential cookies or similar technologies.

We may use analytics, hosting, communication, mapping, authentication, payment or other technology providers to operate and improve the website and services.

Such providers may process information according to their own terms and privacy practices and the services they provide to NoidaCab.

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Personal information may be retained for as long as reasonably necessary to provide requested services, maintain business records, resolve disputes, comply with legal obligations, prevent fraud and protect legitimate business interests.

Information that is no longer required may be deleted or anonymised where appropriate and technically feasible.

Depending on applicable law, you may have rights relating to your personal information, including rights to access, correction, withdrawal of consent, grievance redressal and other applicable rights.

Requests relating to personal information may be submitted through the contact details provided on the website.

Our services are intended for general users and are not specifically directed toward children. We do not knowingly seek to collect personal information from children except where permitted and necessary for a lawful service.

Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of third-party websites.

We may update this Privacy Policy when our services, technologies or applicable legal requirements change. The latest version will be published on this page together with its updated date.

If you have a question, privacy request or complaint regarding the handling of your personal information, please contact NoidaCab using the official contact details published on the website.