Terms & Conditions

These Terms & Conditions govern your use of the NoidaCab website and the taxi booking services made available through the platform.

By accessing the website, requesting a booking or using a service arranged through NoidaCab, you agree to comply with these terms.

NoidaCab provides an online platform for discovering and requesting taxi and transportation services in Noida and nearby destinations.

Depending on the booking, the transportation service may be fulfilled by NoidaCab, an affiliated operator, or an independent driver or transportation partner.

Customers must provide accurate pickup, destination, date, time, passenger and contact information when requesting a booking.

A booking should not be considered confirmed unless NoidaCab or the applicable service provider has confirmed the booking through the available communication channel.

Vehicle availability may vary depending on date, time, location and demand.

A vehicle displayed on the website does not necessarily guarantee availability for every requested booking.

Where the selected vehicle is unavailable, an alternative vehicle may be offered subject to availability and customer acceptance.

Vehicle specifications such as seating capacity, luggage capacity, features, images and category are provided for general information.

Actual vehicle appearance, model year, colour and specific equipment may vary from the information displayed online.

Prices displayed on the website are indicative unless explicitly identified as a final booking price.

The final amount may depend on the selected vehicle, route, distance, trip type, waiting time, additional stops, tolls, parking charges, taxes or other applicable charges.

Customers should review the applicable fare and charges before confirming a booking.

A one-way booking generally covers transportation from the agreed pickup location to the agreed destination.

Additional waiting, stops, route changes or other requested services may result in additional charges where applicable.

Round-trip bookings may operate under a minimum-kilometre package or other agreed booking terms rather than a simple point-to-point fare.

The applicable package, duration, distance and additional charges should be confirmed before the journey.

Cancellation and modification conditions may depend on the booking type, vehicle, travel date, timing and service provider.

Any cancellation charges applicable to a confirmed booking will be communicated through the applicable booking channel.

Customers should contact NoidaCab as soon as possible if they need to change or cancel a booking.

Customers are responsible for providing correct booking information and being available at the agreed pickup location.

Customers must behave respectfully toward drivers and must comply with applicable laws and reasonable safety requirements during the journey.

Customers should ensure that their luggage is appropriate for the selected vehicle's stated capacity.

Customers remain responsible for personal belongings carried during the journey. NoidaCab should be contacted promptly if an item is left behind in a vehicle.

Estimated travel times shown on the website are approximate. Actual travel time may vary because of traffic, weather, road closures, diversions, vehicle restrictions and other conditions beyond the service provider's control.

We make reasonable efforts to keep route, vehicle, fare and service information accurate. However, information may change without prior notice.

Website content should not be treated as a guarantee of a particular vehicle, route, travel time or price unless expressly confirmed for a booking.

You must not use the website for unlawful activities, fraud, impersonation, automated abuse, unauthorised access or any activity that could interfere with the operation or security of the website.

Some transportation services may be fulfilled by third-party drivers, fleet operators or service partners. Their applicable operational requirements may also apply to the journey.

To the extent permitted by applicable law, NoidaCab will not be responsible for delays, cancellations, route changes, traffic conditions or events outside its reasonable control.

Nothing in these terms is intended to exclude or limit any liability that cannot legally be excluded or limited.

We may update these Terms & Conditions when our services, website or legal requirements change. Updated terms will be published on this page with a revised date.

These terms are intended to be governed by the applicable laws of India. Any dispute will be subject to the jurisdiction applicable under Indian law.

If you have questions regarding these Terms & Conditions or your booking, please contact NoidaCab using the contact details provided on the website.